Sales Support Specialist-Sales Process-ELECTRIFICATION

BlackBerry Inc.; México; Híbrido; MXN 300.000 - 540.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Descripción de la vacante

ABB is seeking a Sales Support professional to help drive lead-to-opportunity processes across multiple countries in a hybrid work model in Mexico.

You will support implementation and communication of sales processes, ensuring effective use of tracking tools and clear communication on new functionalities. English proficiency and experience in business administration or engineering are valued for collaboration with Marketing & Sales. ABB emphasizes growth and inclusion.

Formación

• Proven experience with Salesforce and sales processes.
• Strong communication skills and attention to detail.
• Fluent in English; experience in cross-country collaboration.

Responsabilidades

• Support development and use of opportunity tracking tools and gather business requirements to enhance sales processes.
• Perform analysis of lost opportunities and recommend actions with Sales/local units.
• Assist in developing new reporting tools and revise existing reports as needed.
• Analyze order and payment behaviors to improve ordering and payment processes.

Conocimientos

Salesforce

Business Administration

Engineering

English

Educación

Bachelor's degree or equivalent

Descripción del empleo

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Sales Support Manager __

Your role and responsibilities

In this role, you will have the opportunity to provide sales solutions and services in the lead business across multiple countries. Each day, you will support a proper implementation and communication of the sales processes (e.g., lead to opportunities, quotations conversion process, demand side forecasting process) in your assigned area. You will also showcase your expertise by ensuring proper communication and updating on issues related to tools development and new functionalities.

The work model for the role is: #L-hybrid

This role is contributing to the Electrification Smart Power and Smart Buildings division in Mexico. Main stakeholders are Marketing & Sales. You will be mainly accountable for:

• Supporting the development and use of opportunity tracking tools and gathering the business requirements from the Sales team to enhance the sales processes and improving market intelligence.
• Performing lost opportunities analyses, identifying potential causes, and recommending future actions in coordination with Sales/local business unit to achieve improved results.
• Recommending revisions to existing reports and assisting in the development of new reporting tools as needed.
• Analyzing order and payment behaviors with a focus on the mix of products and order entry methods to enhance the efficiency of ordering and payment processes.

Qualifications for the role

You enjoy working with the project team and the Electrification market. Highly adept in Salesforce. You are attentive to detail and a good communicator. Proven experience of Business Administration or Engineering. You are at ease communicating in English.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We grow

We help our people succeed and develop, and we empower them to create their own careers at ABB.

Our benefits, reward and development programs encompass a wide array of offerings.