Robotics Service Sales Specialist - North Region

BlackBerry Inc.; Apodaca; Híbrido; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sales Incentive Plan

Saving fund

Paid parental leave

Life insurance

Retirement plan

Health and dental insurance

Wellbeing program

Flex days

Employee Assistance Program (PAE)

Spark platform access

Harvard Manager Mentor

EF English Live Access

Descripción de la vacante

ABB in Mexico's Robotics Service Area seeks a Service Sales professional to drive the service portfolio, grow installed base penetration, and secure profitable opportunities. You will build long-term customer relationships and respond quickly to service needs, working in a hybrid model across customer sites and ABB facilities.

Key tasks include promoting upgrades and value-added solutions, defining pricing in channel strategies, and generating new service leads through market analysis and

Formación

• 3+ years of experience in technical service sales, preferably in automation and/or robotics.
• Knowledge of the automotive market and general industry.
• Experience with sales management tools, preferably Salesforce.
• Advanced English.
• Willingness to travel.
• Bachelor’s degree in Mechanical, Electrical, Electronic, or Mechatronic Engineering.

Responsabilidades

• Penetrate the Installed Base by promoting upgrades, retrofits, and value-added solutions that benefit both customers and ABB.
• Understand channel strategy, establish related pricing, prepare sales plans, review performance, and propose recovery plans when needed.
• Generate service sales leads and develop new market opportunities by analyzing market trends and identifying potential new service offerings.
• Act as a marketer and salesperson for ABB’s service products and solutions during campaigns, trade fairs, exhibitions, conferences, and customer meetings.

Conocimientos

Advanced English

Automotive market knowledge

Sales management tools (Salesforce)

Willingness to travel

Educación

Bachelor’s degree in Mechanical, Electrical, Electronic, or Mechatronic Engineering

Herramientas

Salesforce

Descripción del empleo

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

Position Overview

Position reports to: Service Sales Manager.

Your Role: Own the Challenge.

In this role, you will drive service sales processes, generate new service opportunities, and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and promote the full Service product portfolio. You will also leverage your expertise to build long-term customer relationships and ensure prompt responses to specific customer needs and issues.

The work model for the role is: Hybrid.

This role is contributing to the Robotics Service Area in Mexico.

Key Responsibilities

• Penetrate the Installed Base by promoting upgrades, retrofits, and value-added solutions that benefit both customers and ABB.
• Understand channel strategy, establish related pricing, prepare sales plans, review performance, and propose recovery plans when needed.
• Generate service sales leads and develop new market opportunities by analyzing market trends and identifying potential new service offerings.
• Act as a marketer and salesperson for ABB’s service products and solutions during campaigns, trade fairs, exhibitions, conferences, and customer meetings.

Qualifications

• 3+ years of experience in technical service sales, preferably in automation and/or robotics.
• Knowledge of the automotive market and general industry.
• Experience with sales management tools, preferably Salesforce.
• Advanced english.
• Willingness to travel.
• Bachelor’s degree in Mechanical, Electrical, Electronic, or Mechatronic Engineering.

Benefits

• Sales Incentive Plan
• Saving fund
• Paid parental leave
• Life insurance
• Retirement plan
• Health and dental insurance
• Wellbeing program
• Flex days
• Employee Assistance Program (PAE)
• Access to development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)

We value people from different backgrounds.

We care at ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.