Retail Guest Experience Specialist

Lululemon Athletica; México; A distancia; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Lululemon Athletica in Cuernavaca, Mexico is seeking an Educator to deliver world-class guest experiences and product education. You will engage guests, explain product benefits, and support seamless omnichannel transactions in a fast-paced store environment.

Success requires strong guest service skills, a collaborative mindset, and flexibility to work evenings and weekends in a luxury retail setting.

Formación

• Must be legally authorized to work in the location.
• Flexibility to work evenings, weekends and holidays.

Responsabilidades

• Interact with guests to ensure a great guest experience while valuing guests’ time.
• Provide technical product education and articulate product value.
• Support omnichannel programs (buy online/pickup in store, ship from store).
• Move on the floor to engage guests and assist store needs.
• Receive guest feedback and collaborate with leadership to resolve issues.
• Maintain store presentation and cleanliness to uphold a luxury environment.

Conocimientos

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Educación

High school diploma or equivalent

Descripción del empleo

Lululemon Athletica in Cuernavaca, Mexico is seeking an Educator to deliver world-class guest experiences and product education. You will engage guests, explain product benefits, and support seamless omnichannel transactions in a fast-paced store environment.

Success requires strong guest service skills, a collaborative mindset, and flexibility to work evenings and weekends in a luxury retail setting.