Luxury Retail Guest Experience Educator

Lululemon Athletica; Guanajuato; Presencial; MXN 167.000 - 234.000; Jornada completa

Descripción de la vacante

Lululemon Athletica in Guanajuato, Mexico, seeks an Educator to deliver world-class guest service and deepen product knowledge. You will connect with guests, explain product benefits, and support seamless in-store and omnichannel experiences.

Flexibility to work evenings and weekends is required. You will move dynamically through the floor, collaborate with teammates, and maintain the high-energy luxury environment the brand is known for.

Formación

• Must be legally authorized to work in the store's country.
• Must be 18 years of age or older.
• Right to Work documentation where required by local law.
• Must have reliable transportation to travel to assigned store if needed.

Responsabilidades

• Interact with guests to ensure a great guest experience and value guests' time.
• Assess guests’ needs to provide customized purchase and return solutions.
• Provide product education by articulating benefits and value of items.
• Execute omnichannel programs (buy online/ pickup in store, phone sales, ship from store).
• Move on the floor to engage with guests and attend to store needs.
• Receive feedback and work with store leadership to address guest concerns.

Conocimientos

Guest experience

Collaboration and teamwork

Inclusion & diversity

Integrity/honesty

Enthusiasm

Personal responsibility

Self-awareness

Educación

High school diploma / GED or equivalent

Descripción del empleo

Lululemon Athletica in Guanajuato, Mexico, seeks an Educator to deliver world-class guest service and deepen product knowledge. You will connect with guests, explain product benefits, and support seamless in-store and omnichannel experiences.

Flexibility to work evenings and weekends is required. You will move dynamically through the floor, collaborate with teammates, and maintain the high-energy luxury environment the brand is known for.