Luxury Retail Educator: Product & Guest Experience

Lululemon Athletica; Ciudad de México; Presencial; MXN 156.000 - 257.000; Jornada completa

Descripción de la vacante

Lululemon Athletica in Mexico City is seeking an Educator to deliver world-class guest experiences, share product education, and connect with our community.

You will move across the floor to engage guests, assess needs, and provide customized purchase and return solutions while supporting store operations and maintaining a welcoming environment. This role emphasizes product knowledge, guest connections, and teamwork.

Responsabilidades

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Descripción del empleo

Lululemon Athletica in Mexico City is seeking an Educator to deliver world-class guest experiences, share product education, and connect with our community.

You will move across the floor to engage guests, assess needs, and provide customized purchase and return solutions while supporting store operations and maintaining a welcoming environment. This role emphasizes product knowledge, guest connections, and teamwork.