Guest Experience Specialist

Lululemon Athletica; Puebla de Zaragoza; Presencial; MXN 67.000 - 134.000; Jornada completa

Descripción de la vacante

Lululemon Athletica is hiring an Educator to build world-class guest experiences in our Puebla, Mexico store. Educators connect with guests, share product education, and embody our community and culture.

You'll work on the shop floor to assist guests, perform transactions, and support omnichannel programs while upholding safety and store standards. This role emphasizes teamwork, inclusivity, and guest satisfaction.

Formación

• Must be 18 years of age or older.
• Must be legally authorized to work in the country where the store is located.
• Must have the ability to travel to assigned store with own transportation methods.

Responsabilidades

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Conocimientos

Guest Experience

Inclusion & Diversity

Integrity/Honesty

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Educación

High school diploma / GED

Descripción del empleo

Lululemon Athletica is hiring an Educator to build world-class guest experiences in our Puebla, Mexico store. Educators connect with guests, share product education, and embody our community and culture.

You'll work on the shop floor to assist guests, perform transactions, and support omnichannel programs while upholding safety and store standards. This role emphasizes teamwork, inclusivity, and guest satisfaction.