Guest Experience Specialist

Lululemon Athletica; México; A distancia; MXN 134.000 - 201.000; Jornada completa

Descripción de la vacante

Lululemon Athletica in Mexico City is seeking an Educator to deliver world-class guest experiences, share product education, and embody our community and culture on the sales floor.

You will engage with guests, tailor solutions, and support omnichannel programs while maintaining the store’s luxury environment and collaborative team atmosphere. This role offers a dynamic, fast-paced retail setting with a focus on service excellence.

Formación

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have the Right to Work documentation (EMEA only).
• Must have the ability to travel to the assigned store with own transportation methods.

Responsabilidades

• Interact with guests to ensure a great guest experience in a timely manner.
• Provide technical product education by articulating product value and benefits.
• Support seamless guest transactions and omnichannel programs (e.g., buy online/pickup in store).
• Move dynamically on the floor to engage with guests and store needs.
• Receive feedback and collaborate with store leadership to resolve issues for guests.

Conocimientos

Guest experience

Inclusion & diversity

Integrity/Honesty

Personal responsibility

Self-awareness

Collaboration and teamwork

Enthusiasm

Descripción del empleo

Lululemon Athletica in Mexico City is seeking an Educator to deliver world-class guest experiences, share product education, and embody our community and culture on the sales floor.

You will engage with guests, tailor solutions, and support omnichannel programs while maintaining the store’s luxury environment and collaborative team atmosphere. This role offers a dynamic, fast-paced retail setting with a focus on service excellence.