Remote Telesales Specialist — Live Transfer Expert

Langford Staffing; Puebla de Zaragoza; Remote; MXN 539,000 - 674,000; Full time

Job summary

Langford Staffing is recruiting experienced Telesales Representatives for a client that operates high-volume consumer outreach campaigns. You will contact company-provided leads using an automatic dialer and guide qualified consumers toward speaking with a sales representative.

Your role focuses on generating qualified and accepted live transfers, not completing the final sale, and requires strong communication and resilience under high-volume pressure.

Qualifications

• Three or more years of telesales, outbound sales, call-centre sales, appointment-setting, lead-generation, or live-transfer experience.
• Experience using an automatic or predictive dialer.
• Strong objection-handling and persuasive communication skills.
• Experience meeting call, transfer, appointment, conversion, or sales targets.
• Clear and professional spoken English.
• The ability to remain calm when consumers are impatient, skeptical, or upset.
• Strong listening skills and the ability to adjust responses during a call.
• Accurate CRM, call-note, and disposition habits.
• The ability to receive coaching and apply feedback quickly.
• Full-time availability during U.S. Eastern Time calling hours.

Responsibilities

• Make continuous outbound calls through an automatic dialer.
• Gain attention and establish the purpose of the call quickly.
• Ask required qualification questions.
• Listen to the consumer and respond to their concerns.
• Handle rejection, distrust, time objections, and hesitation.
• Explain why speaking with the sales representative may be valuable.
• Ask qualified consumers to complete an immediate live transfer.
• Introduce the consumer to the receiving representative.
• Record accurate notes and call dispositions.
• Follow campaign scripts, qualification rules, and opt-out requirements.
• Maintain call quality while working toward performance targets.

Skills

Telesales

Outbound sales

Lead generation

Live transfers

Dialer experience

CRM notes

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Langford Staffing is recruiting experienced Telesales Representatives for a client that operates high-volume consumer outreach campaigns. You will contact company-provided leads using an automatic dialer and guide qualified consumers toward speaking with a sales representative.

Your role focuses on generating qualified and accepted live transfers, not completing the final sale, and requires strong communication and resilience under high-volume pressure.