Remote Housing & Maintenance Support Specialist

Resolv Global; Puebla de Zaragoza; Remote; MXN 117,000 - 166,000; Full time

Job summary

Resolv Global is seeking dependable Remote Customer Support Specialists to join a US-based housing services operation. You’ll handle inquiries, coordinate maintenance and housing locator requests, and maintain accurate case records from a remote setting.

Ideal candidates communicate professionally, follow procedures, and demonstrate reliability and independent work habits across multiple support functions. Six openings offer varied weekday and weekend shifts with paid weekly, in arrears

Qualifications

• Strong spoken and written English communication skills.
• Experience in customer service, call center, housing support, or maintenance coordination is preferred.
• Reliable attendance and ability to commit to fixed schedules in a remote role.

Responsibilities

• Handle customer interactions related to maintenance requests, housing locator services, and open-line support.
• Listen carefully to customer needs and provide clear, professional assistance.
• Gather and communicate accurate information to address housing or maintenance inquiries.

Skills

English skills

Customer service

Remote work

Job description

Resolv Global is seeking dependable Remote Customer Support Specialists to join a US-based housing services operation. You’ll handle inquiries, coordinate maintenance and housing locator requests, and maintain accurate case records from a remote setting.

Ideal candidates communicate professionally, follow procedures, and demonstrate reliability and independent work habits across multiple support functions. Six openings offer varied weekday and weekend shifts with paid weekly, in arrears