Remote Client Success & Accounts Manager

PSC Industries; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading Software-as-a-Service company seeks a Client Account Manager to oversee onboarding and support for new clients. The role involves conducting client meetings, addressing product queries, and collaborating with the leadership team to enhance client satisfaction. Ideal candidates will have proven experience in a similar role, a strong technical background, and excellent communication skills. This full-time virtual role offers a competitive salary, commissions, and various benefits.

Servicios

Competitive hourly wage

Performance-based bonuses

Flexible schedule

Paid time off

Formación

• Proven work experience as a Technical Account Manager or in a similar role.
• Hands-on experience in digital technologies, especially WordPress.
• Ability to understand customers' needs and offer timely solutions.

Responsabilidades

• Conduct monthly client meetings to review KPIs.
• Train customers to effectively use products.
• Serve as the primary liaison between the company and clients.

Conocimientos

Technical background in digital technologies

Problem-solving skills

Excellent verbal and written communication skills

Sales and marketing savvy

Descripción del empleo

A leading Software-as-a-Service company seeks a Client Account Manager to oversee onboarding and support for new clients. The role involves conducting client meetings, addressing product queries, and collaborating with the leadership team to enhance client satisfaction. Ideal candidates will have proven experience in a similar role, a strong technical background, and excellent communication skills. This full-time virtual role offers a competitive salary, commissions, and various benefits.