Outbound B2B Sales Team Lead - Data-Driven Coach

Redial BPO; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading BPO provider is looking for an Operations Supervisor for its outbound B2B sales team based in Tijuana. The successful candidate will lead and motivate the sales agents, drive performance targets, and ensure compliance with sales policies. Candidates with 2+ years of supervisory experience in B2B sales and strong analytical skills are encouraged to apply. The role involves data interpretation, coaching, and direct engagement in sales activities. Competitive salary and career growth opportunities await.

Servicios

Competitive salary and performance incentives

Career growth opportunities

Onsite role in a dynamic environment

Formación

• 2+ years of supervisory or team lead experience in outbound B2B sales.
• Proven ability to manage and exceed sales targets.
• Strong coaching and performance management skills.
• Excellent English communication skills (verbal and written, C1 English proficiency).

Responsabilidades

• Lead, coach, and motivate a team of outbound B2B sales agents.
• Drive achievement of daily, weekly, and monthly sales targets.
• Monitor and improve key sales KPIs (conversion, revenue, productivity).
• Provide real-time floor support, call monitoring, and coaching.
• Manage attendance, adherence, and overall team performance.

Conocimientos

Sales leadership and execution

Data-driven decision-making

Strong math and analytical aptitude

Strong communication and stakeholder management

Negotiation and cold calling experience

Herramientas

CRM systems

Sales reporting tools

Descripción del empleo

A leading BPO provider is looking for an Operations Supervisor for its outbound B2B sales team based in Tijuana. The successful candidate will lead and motivate the sales agents, drive performance targets, and ensure compliance with sales policies. Candidates with 2+ years of supervisory experience in B2B sales and strong analytical skills are encouraged to apply. The role involves data interpretation, coaching, and direct engagement in sales activities. Competitive salary and career growth opportunities await.