IT Support & Network Technician (6-Month Contract)

Continental Group Sector ContiTech; San Luis Potosí; On-site; MXN 201,000 - 335,000; Full time

Job summary

Continental develops pioneering technologies for sustainable mobility. A Local IT Auxiliary will support incident resolution, user requests, and report creation, while coordinating with suppliers and maintaining DS/SF image configurations. It is a temporary 6-month contract with full-time hours in Mexico.

The role requires a recent ICT graduate with advanced English, and familiarity with IT audits and KPI responsibilities as part of IT governance activities.

Qualifications

• Recent graduate with a Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
• Advanced English

Responsibilities

• Manage and resolve incidents and new user requests in the ticketing system.
• Coordinate tasks related to suppliers.
• Creating Reports
• Installation and configuration of networked computers with DS operating system image.
• Installation and configuration of networked computers with SF operating system image
• Configuring User Profiles on DS Computers
• Security incidents handling
• IT Incident Handling in Ticketing Tool (BMC Remedy)

Skills

IT incident handling

Ticketing system

Network administration

Education

Bachelor's degree in Computer Science / Information Systems / Engineering

Tools

BMC Remedy

Job description

Continental develops pioneering technologies for sustainable mobility. A Local IT Auxiliary will support incident resolution, user requests, and report creation, while coordinating with suppliers and maintaining DS/SF image configurations. It is a temporary 6-month contract with full-time hours in Mexico.

The role requires a recent ICT graduate with advanced English, and familiarity with IT audits and KPI responsibilities as part of IT governance activities.