IT Support & Systems Assistant – Entry Level

Continental Industry; San Luis Potosí; On-site; MXN 180,000 - 300,000; Full time

Job summary

Continental in Mexico is seeking an IT Support professional for incident handling, ticketing, and system configurations. You will install OS images, configure profiles, and assist users with IT procedures while supporting network and security tasks.

The role requires a recent CS/IS/engineering graduate with advanced English, and it offers on-site work in San Luis Potosí with potential involvement in IT audits and KPI tracking.

Qualifications

• Bachelor's degree in CS, IS, engineering, or related field.
• Advanced English proficiency.

Responsibilities

• Handle IT incidents and user requests in the ticketing system (BMC Remedy).
• Coordinate IT tasks related to suppliers.
• Create and present reports.
• Install and configure DS/SF OS image computers and user profiles.
• Install software, manage inventory, and maintain devices.

Skills

Advanced English

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field

Tools

BMC Remedy

Job description

Continental in Mexico is seeking an IT Support professional for incident handling, ticketing, and system configurations. You will install OS images, configure profiles, and assist users with IT procedures while supporting network and security tasks.

The role requires a recent CS/IS/engineering graduate with advanced English, and it offers on-site work in San Luis Potosí with potential involvement in IT audits and KPI tracking.