Local IT Auxiliary (Temporary contract 6 months)

Continental Group Sector ContiTech; San Luis Potosí; Sur place; MXN 201 000 - 335 000; Plein temps

Résumé du poste

Continental develops pioneering technologies for sustainable mobility. A Local IT Auxiliary will support incident resolution, user requests, and report creation, while coordinating with suppliers and maintaining DS/SF image configurations. It is a temporary 6-month contract with full-time hours in Mexico.

The role requires a recent ICT graduate with advanced English, and familiarity with IT audits and KPI responsibilities as part of IT governance activities.

Qualifications

• Recent graduate with a Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
• Advanced English

Responsabilités

• Manage and resolve incidents and new user requests in the ticketing system.
• Coordinate tasks related to suppliers.
• Creating Reports
• Installation and configuration of networked computers with DS operating system image.
• Installation and configuration of networked computers with SF operating system image
• Configuring User Profiles on DS Computers
• Security incidents handling
• IT Incident Handling in Ticketing Tool (BMC Remedy)

Connaissances

IT incident handling

Ticketing system

Network administration

Formation

Bachelor's degree in Computer Science / Information Systems / Engineering

Outils

BMC Remedy

Description du poste

Local IT Auxiliary (Temporary contract 6 months)

• Full-time
• Referral Bonus : No
• Working Time: Full Time

Continental develops pioneering technologies and services for the sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machinery, traffic, and transportation. In 2023, Continental generated sales of €41.4 billion and currently employs approximately 200,000 people across 56 countries and markets.

Guided by the vision of being the customer’s first choice for material-based solutions, the ContiTech group sector focuses on development expertise and materials knowledge for rubber, plastic, metal, and textile products and systems. These can also be equipped with electronic components to optimize their functionality for specific applications and services. ContiTech’s industrial growth areas primarily focus on the energy, agriculture, construction, and surfaces sectors. In addition, ContiTech serves the automotive, transportation, and rail industries.

Responsibilities

• Manage and resolve incidents and new user requests in the ticketing system.
• Coordinate tasks related to suppliers.
• Creating Reports
• Installation and configuration of networked computers with DS operating system image.
• Installation and configuration of networked computers with SF operating system image
• Configuring User Profiles on DS Computers
• Software installation, configuration and inventory
• Installing and Configuring Printers and Scanners
• Security incidents handling
• DHCP server (QIP) management
• Manage and support network cabling activities
• Mobile phone management
• Responsible in acomplish IT Audits
• Responsible in acomplish IT KPI´s
• Monitoring and execution of necessary actions at the security points in DS equipment
• Consulting to users on IT procedures and policies.
• Execution and participation in local and corporate IT projects.
• Creation and updating of procedures, manuals and work instructions.
• Time Management
• Project Management
• Priority management
• IT Incident Handling in Ticketing Tool (BMC Remedy)

Qualifications

• Recent graduate with a Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
• Advanced English

At Continental we are committed to building an inclusive and discrimination‑free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.