Hybrid Sales Support Specialist II (ERP/Quoting)
Arrow Electronics
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Benefits offered by this job
Job summary
Arrow Electronics in Mexico is seeking a Customer Sales Specialist II to manage daily sales support, respond to inquiries, and coordinate between customers, suppliers, and Arrow teams. You will oversee quotations, orders, and fulfillment for key accounts in a hybrid in-office/remote setup.
The role requires 4+ years in similar roles, strong English, and ERP experience, with Salesforce knowledge considered a plus. The position offers competitive pay and a robust benefits package.
Qualifications
- +4 years of experience in similar roles, Sales Support.
- Advanced English skills (conversational and written).
- Experience with quoting processes.
- Experience with ERP systems.
- Salesforce knowledge is a plus.
Responsibilities
- Manage daily sales support and customer service operations for assigned accounts.
- Research and resolve customer inquiries, pre-sales questions, and post-sales issues promptly.
- Serve as the primary connection between customers, suppliers, and Arrow teams.
- Oversee quotation, ordering, and fulfillment lifecycle for key suppliers and clients.
- Manage demand creation, contracts, returns, invoicing, and joint calls to drive metrics.
Skills
Job description
Arrow Electronics in Mexico is seeking a Customer Sales Specialist II to manage daily sales support, respond to inquiries, and coordinate between customers, suppliers, and Arrow teams. You will oversee quotations, orders, and fulfillment for key accounts in a hybrid in-office/remote setup.
The role requires 4+ years in similar roles, strong English, and ERP experience, with Salesforce knowledge considered a plus. The position offers competitive pay and a robust benefits package.
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