Global Administrative Programs Lead

Stripe; Ciudad de México; Presencial; MXN 260.000 - 380.000; Jornada completa

Descripción de la vacante

Stripe is seeking an Administrative Coordinator to support the global ABP Team. You will build scalable processes, manage hiring practices, and oversee coordinators across regions, while partnering with the ABP Program Manager on cadence, documentation, and programs.

You will establish strong relationships with leaders, drive process improvements, and help shape strategy for administrative operations across Stripe’s ABP program.

Formación

• Experience managing stakeholders and influencing client relationships.
• Experience in headcount planning and hiring practices.
• Experience in project and program management.
• Experience as an Administrative or Executive Assistant or deep knowledge of the administrative support role.

Responsabilidades

• Manage and lead a team of Administrative Coordinators.
• Maintain an understanding of team workload and bandwidth.
• Develop and maintain adherence to the scope of the program and ensure individuals are set up for success.
• Maintain an understanding of team and individual performance and quality of support.
• Develop and maintain program documentation and guidelines.
• Provide regular and frequent feedback and coaching to individual team members.
• Address program escalations, feedback, and concerns.
• Develop strong executive, peer, and stakeholder relationships, maintaining effective communication channels and influencing without authority.

Conocimientos

Stakeholder management

Headcount planning

Program management

Administrative support

Descripción del empleo

Stripe is seeking an Administrative Coordinator to support the global ABP Team. You will build scalable processes, manage hiring practices, and oversee coordinators across regions, while partnering with the ABP Program Manager on cadence, documentation, and programs.

You will establish strong relationships with leaders, drive process improvements, and help shape strategy for administrative operations across Stripe’s ABP program.