Experience Center Lead - Mexico (Guest Experience)

Axis Communications AB; México; On-site; MXN 240,000 - 300,000; Full time

Job summary

Axis Communications AB in Mexico City seeks an Experience Center Coordinator to support administrative duties within the Axis Experience Center and assist with managing customer and internal meetings.

Key tasks include coordinating invitations, greeting guests at the reception, managing sign-in, and ensuring smooth catering, inventory, and vendor relationships. Strong communication and hospitality are essential for success.

Qualifications

• Experience coordinating events or Experience Center activities.
• Excellent verbal and written communication in English (and Spanish preferred).
• Strong guest-relations and front-desk style service mindset.
• Reliable problem-solving and quick thinking for emergencies.
• Detail-oriented with strong organizational skills.

Responsibilities

• Initiate invitations to meeting prospects and attendees.
• Provide reception desk and phone coverage; greet and guide guests.
• Manage visitor sign-in and badge issuance; report attendance.
• Maintain facility cleanliness and tidiness before/after meetings.
• Ensure inventory food/beverage and supplies are stocked.
• Collaborate with Events Planning and support teams as needed.
• Assist with lead management, budget reporting, and local purchases.
• Interface with the building landlord and manage packages.
• Coordinate catering services and vendor relationships.
• Take on additional duties as assigned.

Skills

Hospitality

Guest services

Communication

Problem solving

Attention to detail

Team player

Job description

Axis Communications AB in Mexico City seeks an Experience Center Coordinator to support administrative duties within the Axis Experience Center and assist with managing customer and internal meetings.

Key tasks include coordinating invitations, greeting guests at the reception, managing sign-in, and ensuring smooth catering, inventory, and vendor relationships. Strong communication and hospitality are essential for success.