Engineering Innovation Leader

Bebeeregionalhead; Puebla de Zaragoza; Presencial; MXN 1,457,000 - 2,187,000; Jornada completa

Descripción de la vacante

A leading technology solutions provider is seeking a Regional Head in Puebla, Mexico. This role involves leading a multidisciplinary team of engineers, driving customer success, and ensuring technical excellence. You will manage local delivery operations, engage with customers, and collaborate with global teams to relay insights. Ideal candidates have 7–10 years of leadership experience in IoT or SaaS environments, strong technical skills, and fluency in English and Spanish. This position requires a hands-on, problem-solving mindset and involves frequent travel.

Formación

• 7–10 years of experience in technical or engineering leadership roles.
• Strong customer-facing experience with technical concepts.
• Hands-on leadership role with experience in startups.

Responsabilidades

• Lead and grow a regional team of engineers and customer success professionals.
• Conduct demos, technical presentations, and onsite solution deployments.
• Oversee local delivery operations and quality assurance.

Conocimientos

Leadership

Customer engagement

Technical presentation

Problem solving

Bilingual (English and Spanish)

Educación

Bachelor's degree in Engineering

Master's degree preferred

Descripción del empleo

Job Description

The Regional Head – Mexico will lead a multidisciplinary team of engineers and operations staff, drive customer success and technical excellence, and serve as the bridge between our customers, product engineering, and leadership teams.

Key Responsibilities

• Lead, mentor, and grow a regional team of engineers and customer success professionals to deliver high-quality technical outcomes.
• Serve as the regional face of Decklar, conducting demos, technical presentations, and onsite solution deployments with key customers.
• Ensure the successful implementation, reliability, and scalability of Decklar solutions; act as the local escalation point for technical and operational challenges.
• Work closely with global product and engineering teams to relay customer insights, drive feature improvements, and ensure alignment with roadmap goals.
• Oversee local delivery operations, project execution, and quality assurance; develop and enforce best practices for solution deployment.
• Represent Decklar in regional forums, customer meetings, and business reviews; contribute to expansion strategies across Latin America.
• Drive technical product success and oversee local delivery operations.
• Develop strategic growth plans and lead regional teams.
• Represent the company at regional forums and customer meetings.

Required Skills and Qualifications

• Bachelor's degree in Engineering (Electronics, Computer Science, or related field).
• Master's degree preferred.
• 7–10 years of experience in technical or engineering leadership roles, preferably in IoT, SaaS, or industrial technology sectors.
• Proven experience managing a team of people.
• Strong customer-facing experience—able to present, demo, and communicate complex technical concepts clearly.
• Demonstrated success collaborating with product and engineering teams to deliver customer outcomes.
• Hands‑on problem solver with a startup mindset—comfortable wearing multiple hats and thriving in ambiguity.
• Strong leadership, mentorship, and interpersonal skills.
• Willingness to travel frequently locally and internationally.
• Fluent in English and Spanish.
• Hands‑on leadership role suited for a technically strong engineer with proven experience in startups, a passion for customer engagement, and the ability to mentor and inspire teams while managing execution in a fast‑paced, high‑growth environment.