Bilingual Virtual Medical Assistant (Spanish/English)

GoLean Health; Monterrey; Remote; MXN 136,000 - 194,000; Part time

Job summary

GoLean Health is seeking a Bilingual Virtual Medical Assistant to support a U.S.-based pulmonary specialty practice. The role focuses on Spanish/English patient communication, appointment coordination, and EMR documentation, all done remotely.

You will handle inbound/outbound calls, verify information, and assist with referrals and authorizations, collaborating with on-site staff and other VMAs to maintain smooth clinic operations.

Qualifications

• Bilingual proficiency in Spanish and English required.
• Minimum 1 year of experience as a Virtual Medical Assistant supporting US healthcare practices.
• Strong administrative skills with EMR documentation and appointment scheduling.

Responsibilities

• Bilingual patient communication in English and Spanish; manage calls and messages.
• Provide clinical administrative support including referrals, scheduling, and HIPAA-compliant documentation.
• Collaborate with remote VMAs and on-site staff to maintain coverage and improve SOPs.

Skills

Bilingual communication

Healthcare experience

Administrative skills

Communication

HIPAA compliance

Remote work readiness

Tools

AthenaHealth EMR

Job description

GoLean Health is seeking a Bilingual Virtual Medical Assistant to support a U.S.-based pulmonary specialty practice. The role focuses on Spanish/English patient communication, appointment coordination, and EMR documentation, all done remotely.

You will handle inbound/outbound calls, verify information, and assist with referrals and authorizations, collaborating with on-site staff and other VMAs to maintain smooth clinic operations.