Bilingual Front Desk VMA — Spanish/English

GoLean Health; Región Centro; Remote; MXN 138,000 - 197,000; Part time

Job summary

GoLean Health is seeking a Remote Part-Time Virtual Medical Assistant (Spanish/English) to support a U.S.-based pulmonary practice across multiple locations. The role focuses on bilingual patient communication, calls, and essential clinical administrative tasks. The candidate must have at least 1 year of U.S.

healthcare experience, HIPAA readiness, and strong EMR proficiency to coordinate with on-site staff and fellow VMAs. This is a flexible, remote position with standard U.S.

Qualifications

• Bilingual proficiency in English and Spanish.
• Minimum 1 year of experience supporting U.S.-based healthcare practices.
• Experience handling patient calls and appointment scheduling.
• Active HIPAA certification or willingness to obtain before first day.

Responsibilities

• Bilingual patient communication & phone support in English and Spanish.
• Coordinate patient referrals, scheduling, and EMR documentation workflows.
• Assist with insurance verification and prior authorization workflows as assigned.
• Collaborate with clinic staff and VMAs to manage call volume and SOPs.

Skills

Bilingual Spanish/English

Healthcare experience

Administrative skills

Communication skills

HIPAA certification

Tools

AthenaHealth EMR

Job description

GoLean Health is seeking a Remote Part-Time Virtual Medical Assistant (Spanish/English) to support a U.S.-based pulmonary practice across multiple locations. The role focuses on bilingual patient communication, calls, and essential clinical administrative tasks. The candidate must have at least 1 year of U.S.

healthcare experience, HIPAA readiness, and strong EMR proficiency to coordinate with on-site staff and fellow VMAs. This is a flexible, remote position with standard U.S.