Bilingual Sales & Implementation Engineer - Hybrid

InvGate; Ciudad de México; Hybrid; MXN 800,000 - 1,200,000; Full time

Benefits offered by this job

Health insurance

English classes provided

Birthday day off

Extended PTO

Job summary

InvGate in Mexico City is seeking a bilingual Sales & Implementations Engineer to translate client business processes into ITSM/ITAM solutions, deliver demos and proofs of concept, and ensure successful deployments.

The role combines technical consulting with hands-on product implementation, interfacing with R&D to resolve complex issues and maximize value for customers. This hybrid role is based at Paseo de la Reforma, Cuauhtémoc, CDMX, with office presence three days per week.

Qualifications

• Degree in Engineering or Computer Science.
• Experience in software implementation, ITSM or ITIL.
• Bilingual in English and Spanish.
• Strong communication and negotiation skills.

Responsibilities

• Deliver technical solutions for ITSM & ITAM, including demos and proofs of concept and production implementations.
• Validate solutions from technical and project planning perspectives.
• Support Sales during RFI/RFP to contract close.
• Create configuration documents and tips for implementation best practices.
• Interface with customers and R&D to resolve complex technical or product issues.

Skills

Analytical thinking

Communication skills

Negotiation

Client-facing

Bilingual English/Spanish

Education

Engineering or Computer Science degree

Tools

InvGate products

Job description

InvGate in Mexico City is seeking a bilingual Sales & Implementations Engineer to translate client business processes into ITSM/ITAM solutions, deliver demos and proofs of concept, and ensure successful deployments.

The role combines technical consulting with hands-on product implementation, interfacing with R&D to resolve complex issues and maximize value for customers. This hybrid role is based at Paseo de la Reforma, Cuauhtémoc, CDMX, with office presence three days per week.