Sales Engineer

present of AI; Ciudad de México; Hybrid; MXN 480,000 - 720,000; Full time

Job summary

InvGate is seeking a mid-level Sales role in Mexico City (Hybrid) focused on pre-sales advice and hands-on delivery of ITSM/ITAM solutions. A strong candidate will listen to client IT processes, map them to InvGate products, and run demos, proofs of concept, and real implementations.

Bilingual English and Spanish skills are essential for effective client communication. The role emphasizes analytical process mapping, client demos, and collaboration with sales to tailor solutions that fit customer

Qualifications

• Experience in ITSM or ITIL implementations.
• Experience delivering client demos, proofs of concept, and live implementations.
• Bilingual in English and Spanish.

Responsibilities

• Listen to how a client runs its IT processes and map those to the product.
• Run product demos and proofs of concept.
• Lead real implementations of ITSM/ITAM solutions.
• Collaborate with sales reps and customers.

Skills

Analytical thinking

Clear communication

Bilingual English Spanish

Software implementation

Job description

Sales · Mexico City. (Hybrid) · Mid level

The role blends pre-sales advice with hands-on delivery. A strong candidate can listen to how a client runs its IT processes, map those to the product, and then run demos, proofs of concept and real implementations. Analytical thinking, clear communication in both English and Spanish, and some background in software implementation, ideally around ITSM or ITIL, matter most.

How it fits the AI era

Much of the routine work, such as drafting configuration notes and standard demo setups, can be sped up with AI tools, freeing time for the parts that need a person. The human core stays: reading a client's real process, judging what will actually work, and negotiating with sales reps and customers. AI shifts the job toward faster preparation and more focus on live problem solving.

How it builds AI experience

Working across ITSM and ITAM implementations gives exposure to structured service and asset data, which is useful ground for learning how AI assists with documentation, ticket triage and configuration guidance. A candidate can build this by getting comfortable with the product's data model and practicing how AI tools speed up demos and implementation notes. Experience with InvGate products would deepen that further.

Worth showing

• ITSM or ITIL basics
• Software implementation experience
• Bilingual English and Spanish
• Client demos and proofs of concept
• Analytical process mapping

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About InvGate

InvGate provides IT Service Management and IT Asset Management software that helps organizations streamline service operations, optimize IT spend, and manage asset lifecycles, per the company.