Remote Implementation Consultant - Mexico

Incognito Software Systems Inc; México; Remote; MXN 450,000 - 900,000; Full time

Job summary

Incognito Software Systems Inc. is seeking an Intermediate Implementation Consultant in Mexico who will work remotely in a fast-paced global team to deliver software implementations for service providers in the Americas.

You will gather requirements, install, script, configure, integrate, train, test and go-live with customers, both onsite and remotely. Applicants should have 2–5 years of customer-facing experience implementing complex software, strong English and Spanish, and a solid background

Qualifications

• Bachelor's degree in computer science or related technical discipline or equivalent experience.
• 2–5 years in a customer-facing role implementing complex software solutions.
• Strong communication, facilitation, organizational and time-management skills.
• Proven ability to influence customers and technical teams.
• Experience with Linux/Unix environments, scripting and cloud concepts.

Responsibilities

• Provide post-sales services for software implementation, scripting, upgrades and migrations.
• Lead requirements gathering, installation, configuration, integration and go-live activities.
• Deliver onsite and remote product training to customers and document outcomes.
• Coordinate with customers, sales, and engineering to ensure on-time, on-budget delivery.
• Develop best practices and contribute to knowledge bases and support processes.

Skills

Unix/Linux

Shell scripting

JavaScript

Python

SQL

REST APIs

Kubernetes

Docker

Ansible

Networking TCP/IP

BSS/OSS

Education

Bachelor's degree in computer science or related technical discipline

Tools

Kubernetes

Docker

Ansible

OpenLDAP

Elasticsearch

Kibana

Kafka

Job description

Incognito Software Systems Inc. is seeking an Intermediate Implementation Consultant in Mexico who will work remotely in a fast-paced global team to deliver software implementations for service providers in the Americas.

You will gather requirements, install, script, configure, integrate, train, test and go-live with customers, both onsite and remotely. Applicants should have 2–5 years of customer-facing experience implementing complex software, strong English and Spanish, and a solid background