Back-Office Customer Support Specialist | On-site | HMO

J-K Network Services; Veracruz; Presencial; MXN 59.311 - 82.377; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO

Government benefits

13th Month Pay

Sick Leave

Descripción de la vacante

A logistics company is searching for a Customer Support Administrator in Technopark, Binan Laguna. The ideal candidate holds a Bachelor's degree and has 1-2 years of experience in customer service. Responsibilities include managing daily operations, responding to client inquiries, and providing team support. The company offers a salary range of Php18,000-Php25,000 along with benefits such as HMO, government benefits, and sick leave, with a working schedule from Monday to Friday.

Formación

• Bachelor’s degree holder.
• 1-2 years of experience as Customer Service Staff.
• Willing to work in Technopark, Binan Laguna.

Responsabilidades

• Handles daily back-office customer service operations.
• Responds to client inquiries via email and phone.
• Ensures timely, accurate, and professional service.
• Prepares reports on inquiry volumes and customer feedback.
• Acts as a key contact for escalated customer concerns.

Conocimientos

Customer Service

Communication

Problem-solving

Educación

Bachelor’s degree

Descripción del empleo

A logistics company is searching for a Customer Support Administrator in Technopark, Binan Laguna. The ideal candidate holds a Bachelor's degree and has 1-2 years of experience in customer service. Responsibilities include managing daily operations, responding to client inquiries, and providing team support. The company offers a salary range of Php18,000-Php25,000 along with benefits such as HMO, government benefits, and sick leave, with a working schedule from Monday to Friday.