On-Site Logistics Customer Care Specialist (Laguna)

J-K Network Services; Veracruz; Presencial; MXN 59.311 - 82.377; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO

Government benefits

13th Month Pay

Sick Leave

Descripción de la vacante

A logistics service provider is seeking a Customer Service Administrator in Binan Laguna. The role involves handling back-office operations, responding to client inquiries, and ensuring requests are managed professionally. The ideal candidate holds a bachelor's degree and has 1-2 years of customer service experience. The position offers a salary range of Php18,000-Php25,000 and a Monday to Friday work schedule with various benefits including HMO and 13th Month Pay.

Formación

• 1-2 years of experience in customer service.
• Ability to attend face-to-face interviews.
• Willingness to work on site.

Responsabilidades

• Handle daily operations for customer service.
• Respond to client inquiries via email and phone.
• Ensure timely and professional resolution of requests.
• Prepare reports on customer feedback and service trends.
• Act as a contact point for escalated customer concerns.

Conocimientos

Customer service skills

Communication skills

Problem-solving skills

Educación

Bachelor's degree

Descripción del empleo

A logistics service provider is seeking a Customer Service Administrator in Binan Laguna. The role involves handling back-office operations, responding to client inquiries, and ensuring requests are managed professionally. The ideal candidate holds a bachelor's degree and has 1-2 years of customer service experience. The position offers a salary range of Php18,000-Php25,000 and a Monday to Friday work schedule with various benefits including HMO and 13th Month Pay.