Account Specialist – Small Business Sales & Success

Salesforce; Ciudad de México; Presencial; MXN 550.000 - 900.000; Jornada completa

Descripción de la vacante

Salesforce is seeking a Small Business Account Specialist in Mexico City. You will engage with prospective and current customers to qualify product fit, while acting as a trusted advisor to understand business needs and map solutions.

Drive online sales and educate customers on self-service resources in a fast-paced, performance-based environment. You will be measured on revenue attainment and customer satisfaction, with opportunities to grow within a global leader in CRM software.

Formación

• Bachelor-level education or equivalent work experience is preferred.
• Strong communication and empathy to handle customer needs.
• Proven ability to meet sales and customer-satisfaction goals.

Responsabilidades

• Qualify product fit for prospects and customers across channels.
• Understand business needs and act as trusted advisor with solutions.
• Increase customer satisfaction and deliver exceptional customer experience.

Conocimientos

English proficiency

Customer empathy

Multi-tasking

Problem solving

Communication

Time management

Adaptability

Educación

Undergraduate degree or equivalent

Herramientas

Salesforce CRM

Descripción del empleo

Salesforce is seeking a Small Business Account Specialist in Mexico City. You will engage with prospective and current customers to qualify product fit, while acting as a trusted advisor to understand business needs and map solutions.

Drive online sales and educate customers on self-service resources in a fast-paced, performance-based environment. You will be measured on revenue attainment and customer satisfaction, with opportunities to grow within a global leader in CRM software.