Vendor Consultant, Spanish, Avs-Nop

Vendita Al Dettaglio E All'Ingrosso / Import-Export; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading e-commerce platform is seeking a Vendor Consultant to enhance vendor relationships and optimize business performance. The ideal candidate will excel in data analysis, communication, and problem-solving abilities while driving growth through strategic insights. Join a customer-centric team aimed at improving the vendor experience with a focus on impactful metrics and operational success.

Competenze

• Bright and driven with a strong focus on customer needs.
• Ability to analyze data for growth strategies.
• Excellent communication skills for internal and vendor relations.

Mansioni

• Shape and deliver on management strategy for AVS vendors.
• Interface with internal teams to optimize vendor business.
• Conduct root cause analysis of vendor issues and opportunities.

Conoscenze

Customer centricity

Creativity

Data analysis

Communication

Problem-solving

Descrizione del lavoro

Amazon is the most customer‑centric company. In the light of this, the company is offering to our most engaged customers – sellers / vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon.

Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) is a paid B2B service that aims to help key Vendors partner with Amazon.

Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft skills : bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors.

Key job responsibilities

Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience.

Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon.

Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors.

Build and execute on a strategic