Temporary Post - Staff Assistant (IKM)

NATO; Roma; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

An international organization in Rome is seeking a temporary position to support business analysis and digital transformation projects. The ideal candidate will possess a University degree in Information Management or related field and experience with business process reviews. Familiarity with technologies like MS365 and Salesforce is preferred. This role offers paid leave and requires valid NATO security clearance.

Servizi

2.5 paid days of leave per month

Fulfilling working atmosphere in an international community

Competenze

• University degree in Information Management, IT, or related field.
• Experience in business process reviews.
• Familiarity with digital transformation projects.

Mansioni

• Support business analysis project through SOP reviews.
• Assist in creating a knowledge base.
• Engage in technological solution implementation.

Conoscenze

Business process reviews

Strong organizational skills

Strong communication skills

Formazione

University degree in Information Management or related field

Higher Secondary Education with 2 years experience

Strumenti

MS365

Salesforce

Descrizione del lavoro

In view of the nature and of the urgency of the temporary positions we are looking to fill, it is important for candidates to be available for temporary employment on short notice. In practice, this implies either being in possession of valid NATO security clearance at the time of application, or having been in possession of such a clearance with the possibility to reactivate it swiftly. We therefore only encourage applications for temporary positions if you are already, or have previously been, in possession of a valid NATO security clearance.

A. POST CONTEXT

The NATO Defence College (NDC) provides senior-level education, on transatlantic security issues, enabled by research on matters relevant to the Alliance, and supported by engagement with several stakeholders.

The Office of the Executive Coordinator is steering a major digital transformation initiative, which includes an end-to-end business analysis of the NDC, an organisation-wide change management campaign, and the large-scale procurement of technical implementation services, the Information Knowledge Manager must also sustain its ongoing operational responsibilities.

Given the scale and intensity of both the transformation and routine demands, the incumbent for this post is required to ensure that IKM can maintain operational excellence while successfully delivering the digital transformation project.

B. PRINCIPAL DUTIES

The incumbent will be responsible for:

• Supporting business analysis project through SOP and regulation reviews
• Assisting IKM in creating a knowledge base
• Assisting IKM in producing standardised information management documentation and guidance
• Informing internal stakeholders of new procedures and guiding them through the process
• Engaging in any technological solution implementation, ensuring that implementers understand business requirements and processes and ensuring any project meets these requirements
• Supporting IKM in ensuring technological solution implementation adheres to NATO Information and Knowledge Management standards
• Supporting any technological solution implementation through assisting solution design, change management strategy and other necessary support strategies
• Assisting IKM in meeting the NDC’s business intelligence requirements
• Supporting the creation of an NDC Business Continuity Management Plan based on business analysis as well as NATO directives
• Assisting IKM with change management with internal stakeholders
• Assisting EXCO with coordination of NDC business processes
• Assisting EXCO and IKM with review of OPORD process

C. CANDIDATE PROFILE

• University degree (Bachelor’s equivalent) in Information Management, Information Technology, Social Sciences (such as International Relations or Political Sciences), Business Management, or a related field. Alternatively, a Higher Secondary Education and Vocational Training or equivalent educational level with minimum 2 years working experience in Information Management, Information Technology, or a related field.
• Experience in business process reviews
• Familiarity with supporting digital transformation implementation projects and technologies such as MS365 and Salesforce
• Strong organizational and communication skills.
• Experience with supporting an executive coordinator/chief of staff role.

D. ADDITIONAL INFORMATION

• 2.5 paid days of leave per month worked;
• Fulfilling working atmosphere in an international and military community;
• Contract period: 6 months with possibility of extension.