Teleseller – E-commerce channel

Giunti Psychometrics Italy; Firenze; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

Un'azienda leader nell'assessment psicologico cerca un Teleseller per il canale e-commerce. La figura si occuperà di contattare professionisti in psicologia, assisterli nella selezione dei prodotti e guidarli nel processo d'acquisto. Richiesta esperienza in teleselling e ottime capacità di comunicazione. Offriamo contratto a tempo determinato con prospettive di assunzione a tempo indeterminato e un ambiente innovativo.

Servizi

Contratto iniziale a tempo determinato

Formazione su prodotti e tecniche di vendita

Ambiente di lavoro dinamico e innovativo

Competenze

• Almeno 1-2 anni di esperienza in teleselling o vendite interne.
• Familiarità con strumenti digitali e piattaforme e-commerce.

Mansioni

• Contattare clienti e prospetti via telefono.
• Presentare prodotti e servizi.
• Guidare i clienti nel processo d'acquisto.

Conoscenze

Eccellenti capacità di comunicazione

Capacità di ascolto attivo

Orientamento alla vendita consultiva

Strumenti

CRM

Piattaforme e-commerce

Descrizione del lavoro

Overview

Giunti Psychometrics is a European leader in psychological assessment and associated services. Our overall vision is to deliver “scientific knowledge for the development and wellbeing of people and organizations”. The core of our activity is developing innovative psychological assessments and ways of using them. We do this for clients in all major areas where scientific assessment is used: clinical services; human resources management; school and counselling services. Giunti Psychometrics commits to offering clients high quality, innovative scientific tools and services meeting the needs of Italian clients and those in a range of other European countries.

Posizione

We are looking for a Teleseller for our e-commerce channel, with the goal of:

• Contacting leads among professionals in clinical psychology, counseling, and psychotherapy who have shown interest in our tests and training programs;
• Assisting them in selecting the products best suited to their needs;
• Contributing to online sales growth and strengthening customer relationships.

Key activities

• Contact clients and prospects in clinical psychology, counseling, and psychotherapy via phone;
• Present products and services (tests, kits, online training), highlighting their benefits and practical applications;
• Guide customers through the purchase process on the e-commerce platform;
• Record and update contact information in the company CRM;
• Collect market feedback and suggest initiatives to improve sales.

Qualifiche

• At least 1–2 years of experience in teleselling, inside sales, commercial customer care, or similar roles;
• Excellent communication skills, active listening, and consultative sales orientation;
• Familiarity with digital tools, e-commerce platforms, and CRM systems;
• Strong results orientation and proactivity;
• Interest in psychology, training, and professional development (a plus).

Altre informazioni

What we offer:

• Initial fixed-term contract, with the prospect of permanent employment;
• Training on products and consultative selling techniques;
• Dynamic and innovative work environment, with opportunities for internal growth;
• Compensation package including a fixed salary plus performance-based incentives.