TEAM MANAGER

LVMH Group; Torino; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A luxury fashion group in Piemonte, Torino, seeks a Team Manager responsible for leading and coaching a team to achieve sales goals and delivering a top-notch client experience. You will recruit and develop talent, build long-term client relationships, and ensure daily operations align with company standards. Ideal candidates possess strong communication skills and have a passion for excellence within a dynamic luxury environment.

Competenze

• Strong communication and listening skills.

Mansioni

• Ensure achievement of team objectives on monthly and annual basis.
• Support your team with consistent coaching and identify their development needs.
• Manage and motivate the team to drive business.
• Support the team in building long-term client relationships.

Conoscenze

Communication skills

Descrizione del lavoro

“Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to Louis Vuitton, you will leave feeling enriched!”

OVERALL MISSION

As a Team Manager, you will be an ambassador of the Brand. You will take ownership to lead and coach your team, build client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered. You will be responsible to recruit and build highly motivated teams, develop them to the next level and secure succession plans. You will represent the Brand values and demonstrate the Louis Vuitton attitudes toward Clients and team members.

Job responsibilities

MAIN RESPONSIBILITIES

Ensure achievement of team objectives on monthly and annual basis

Team Management and Development

• Support your team with consistent coaching, identify their development and training needs, partner with the Field Coach Trainer to tailor individual development plans.
• Identify, recruit and develop talents, secure succession plans in collaboration with the Store Manager.
• Set individual and team goals; proactively assess and manage performance.
• Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation within the team and between managers.

Client and Business Development

• Support the team in building long‑term client relationship, leveraging the different clienteling tools to ensure the highest level of Client experience.
• Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animation.
• Proactively provide the Country office with product recommendations and qualitative feedback based on local knowledge about the market and Client needs, leveraging expertise and knowledge within the team.

Floor Management and Operations

• Act as a role model demonstrating sales leadership to the team, support them with their own sales, building and developing your own client portfolio at the same time.
• Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the Louis Vuitton Promise standards are achieved.
• Ensure policies are respected and support the team in all the daily operations tasks.

Profile

EXPECTED ATTITUDES & SKILLS

• Strong communication and listening skills

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From its origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat‑top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.