Talent Pool - Senior Sales Associate Milan

Richemont; Lombardia; On-site; EUR 34,000 - 36,000; Full time

Benefits offered by this job

CCNL Commercio

Salary Range 33,8K -35,5K

Commission scheme

8 euro per Meal Voucher per workingday

Welfare

Job summary

Compagnie Financière Richemont SA in Lombardia seeks a Luxury Boutique Sales Associate to drive sales targets, deliver exceptional client service, and maintain a welcoming store environment for a diverse clientele.

You will oversee stock replenishment, visual merchandising, and daily cash handling, while building deep product knowledge and mastering the brand's selling techniques. Fluency in Italian and English, attention to detail, and a team player mindset are essential.

Qualifications

• Previous experience in luxury retail in customer-facing role.
• Fluency in Italian and English mandatory.
• Ability to design and deploy personalised client experiences.

Responsibilities

• Directly contribute to boutique sales targets and deliver outstanding client service.
• Cultivate client relationships with solid product knowledge.
• Adapt approach to clients' needs and multicultural specifics.
• Assist after-sales clients following Maison values.
• Manage stock replenishment and floor merchandising.
• Support merchandise handling, inventory, and special projects.
• Process payments accurately and adhere to policies and safety.
• Maintain product knowledge and master brand sales techniques.

Skills

Italian language

English language

Interpersonal skills

Communication skills

Sales experience

Attention to detail

Team player

Job description

HOW WILL YOU MAKE AN IMPACT?

Sales performance & customer service:

Directly contribute to the boutique sales targets achievement;

Support in cultivating strong client relationships, delivering outstanding client service and treatment; providing a friendly environment that includes greeting and acknowledging every customer, maintaining outstanding standards and solid product knowledge;

Adapt the approach according to the client's needs and motivations, aware of multicultural specificities;

Assist and support after-sales clients in accordance with Maison values; provide recommendations that will provide an exceptional client experience.

Stock management and merchandising:

Provide feedback in processing and replenishing merchandise; participate in receiving and monitoring floor stock;

Actively participate in the visual merchandising of the Boutique implementing required guidelines;

Assist in floor moves, merchandising, display maintenance, and store housekeeping, including cleaning the products and displays;

Assist in the inventory process, including but not limited to stock counting and special projects as needed;

Boutique operations and cash management:

Process payments correctly and efficiently;

Adhere to all company policies, procedures, and practices;

Comply with all safety regulations and boutique operational procedures including security.

Product knowledge & sales techniques:

Build and maintain strong knowledge of all product's information, including technical and inspiration/storytelling;

Master the brand's sales techniques.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Previous experience in luxury retail, within a customer facing and sales focused role.

Personal Skills/Abilities:

Fluency in Italian and English are mandatory;
Proven experience in designing and deploying personalised client experiences;

Excellent interpersonal and communication skills;

Confidence in handling high-value transactions;

Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision;

Self-starter with a team-player approach.

WHAT WE OFFER:

• CCNL Commercio
• Salary Range 33,8K -35,5K
• Commission scheme
• 8 euro per Meal Voucher per working day
• Welfare