Client Advisor

Montblanc; Leccio; Presencial; EUR 30.000 - 31.000; Tempo integral

Benefícios oferecidos por esta vaga

Commission scheme

Meal vouchers

Resumo da vaga

Compagnie Financière Richemont SA’s boutique in Leccio (The Mall) seeks a distinguished Client Advisor to drive luxury sales and deliver an unparalleled client experience in the Florence area. You will manage payments, inventory, and cultivate relationships with local clients through expert product guidance.

Fluency in Italian and English is essential, with Spanish or Portuguese being an asset. A proven track record in luxury retail and strong organizational skills are highly valued, alongside a

Qualificações

• Proven experience in luxury retail.
• Fluent in Italian and English; Spanish or Portuguese desirable.
• Extensive knowledge of the Florence area and luxury market.
• Established network of local clients and connections in the Florence luxury scene.

Responsabilidades

• Drive sales by contributing to daily sales process and achieving personal and boutique goals.
• Provide exceptional service with expert product guidance and suggest complementary items.
• Handle payment processing with accuracy and established procedures.
• Oversee receipt and recording of substantial inventory deliveries.
• Cultivate relationships with local clients and leverage luxury market insights.
• Utilize CRM tools to enhance client engagement and personalize experiences.

Conhecimentos

Luxury retail

Italian fluency

English fluency

Spanish knowledge

Portuguese knowledge

Descrição da vaga

For our Boutique at The Mall in Leccio, we are looking for a distinguished Client Advisor.

They will play a pivotal role in maximizing boutique performance. This will be achieved through exceeding sales targets and strategic objectives, while consistently delivering an unparalleled client experience that embodies luxury and sophistication.

How will you make an impact? You will:

• Drive sales performance by actively contributing to the daily sales process and consistently achieving personal and boutique sales goals.
• Provide exceptional service to clients, offering expert advice and guidance in product selection, and introducing complementary or alternative items to enhance their experience.
• Manage payment processing, including cash and card transactions, ensuring accuracy and adherence to established procedures.
• Oversee the receipt and recording of substantial inventory deliveries, maintaining meticulous records and organization.
• Cultivate and maintain strong relationships with local clients, leveraging a deep understanding of the luxury market.
• Utilize digital tools and CRM applications to enhance client engagement and personalize the shopping experience.

How will you experience success with us?

• Proven experience in luxury retail, demonstrating a strong understanding of the high-end market.
• Exceptional fluency in Italian and English is essential. Proficiency in Spanish or Portuguese is highly desirable.
• Extensive knowledge of the Florence area, including local client preferences and luxury market trends.
• Established network of local clients and connections within the Florence luxury scene.
• Strong commercial mindset with a proven track record of achieving results and exceeding expectations.
• Demonstrated affinity for digital technologies and CRM applications.
• Impeccable personal presentation, refined manners, and an innate sense of style, reflecting an appreciation for luxury goods.
• Highly reliable, with a strong sense of responsibility, independence, and exceptional organizational skills.

What makes our group different? Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential.

Our values

• We value freedom, collegiality, loyalty and solidarity
• We foster empathy, curiosity, courage, humility and integrity
• We care for the world we live in

What we offer

• CCNL Commercio
• Salary Range 29.6K – 31K€
• Commission scheme
• 8 euro per Meal Voucher per working day