Strategic Account Manager - Grocery & Retail Growth

Deliveroo Plc; Emilia-Romagna; Hybrid; EUR 31,000 - 37,000; Full time

Job summary

Deliveroo is seeking a dynamic Commercial professional to join the Grocery & Retail team in Bologna. You will manage a portfolio of high-volume partners, leveraging data-driven insights to drive profitability and growth for both partners and Deliveroo.

Collaborate with Marketing, Operations and Customer Service to tailor bespoke solutions, and strengthen long-term strategic relationships with global brands.

Qualifications

• Significant commercial experience in retail, FMCG, or tech.
• Strong knowledge of the food retail industry.
• Proven ability to manage long-term relationships with strategic stakeholders and global brands.
• Professional fluency in English.

Responsibilities

• Strategic Partnership Management: act as primary consultant for a portfolio of SME partners.
• Growth Consulting: analyze data to identify trends and drive profitability.
• Revenue Generation: upsell and identify new opportunities within your portfolio.
• Cross-Functional Leadership: collaborate with Marketing, Operations and Customer Service to tailor solutions.
• Operational Excellence: address complex partner issues with scalable solutions.

Skills

Commercial experience

Food retail knowledge

Relationship management

English fluency

Job description

Deliveroo is seeking a dynamic Commercial professional to join the Grocery & Retail team in Bologna. You will manage a portfolio of high-volume partners, leveraging data-driven insights to drive profitability and growth for both partners and Deliveroo.

Collaborate with Marketing, Operations and Customer Service to tailor bespoke solutions, and strengthen long-term strategic relationships with global brands.