Groceries Growth Lead - Senior Account Manager (Milano)

Deliveroo PLC; Lombardia; On-site; EUR 40,000 - 57,000; Full time

Job summary

Deliveroo PLC in Milan (Italy) is seeking a Senior Account Manager - Groceries to act as a strategic consultant for our restaurant and retail partners, using data-driven insights to drive growth on our platform.

You’ll oversee high‑volume relationships, identify opportunities, and collaborate with Marketing, Operations and Customer Service to craft bespoke solutions that unlock profitability and scale across our grocery portfolio.

Qualifications

• Significant commercial experience in groceries, FMCG, or high-growth tech.
• Fluency in Italian with strong English to collaborate with global teams.

Responsibilities

• Act as the primary consultant for a portfolio of retail partners, building long-term relationships.
• Use data analysis to identify trends and drive profitability and growth for partners and Deliveroo.
• Drive commercial value through upselling, cross-selling and identifying new business opportunities.
• Collaborate with Marketing, Operations and Customer Service to develop bespoke solutions for partners.
• Address complex partner issues with professional, timely, and scalable solutions.

Skills

Strategic Partnership Management

Growth Consulting

Revenue Generation

Cross-Functional Leadership

Job description

Deliveroo PLC in Milan (Italy) is seeking a Senior Account Manager - Groceries to act as a strategic consultant for our restaurant and retail partners, using data-driven insights to drive growth on our platform.

You’ll oversee high‑volume relationships, identify opportunities, and collaborate with Marketing, Operations and Customer Service to craft bespoke solutions that unlock profitability and scale across our grocery portfolio.