Key Roles and Responsibilities
- Key contact for diagnosis + ADAS + Technical issues support (e.g., warranty claims) vs. Distributors
- 1st Level Help Desk for Distributors
- Contact HQ 2nd Level Help Desk
- Technical training on-site / on-field / Webinar
- Train the trainer
- Performing technical and commercial training / presentation in direct cooperation with distributors around Italy
- Being constantly updated with technological innovations on different type of combustions
- Technical translations
- Operational reporting
- Managing licenses activation / renewals via dedicated Portal
- Lead with compliance to Internal Control requirements, Accounting / Financial legal requirements and perform successfully internal and external audits
- Lead by example, be a role model of BorgWarner values: Inclusion, Integrity, Excellence, Responsibility and Cooperation