Senior Salesforce CRM Specialist - Optimize & Integrate

Generali Italia SpA; Milano; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A global Employee Benefits platform is seeking a CRM Salesforce Specialist to manage operations on their Salesforce platform and collaborate with teams. Responsibilities include managing Salesforce development workflows, supporting business requests, and optimizing processes. The ideal candidate has at least 4 years of experience, a Master’s degree, and proven Salesforce expertise. This is a full-time position based in Assago, close to Milan, Italy and offers a collaborative working environment.

Competenze

• Minimum 4 years of experience in a similar role within an international environment.
• Proven experience with Salesforce certifications.
• Ability to work in a multi-cultural environment.

Mansioni

• Handle daily operations on the Salesforce platform.
• Manage development workflows using Azure DevOps.
• Engage with business owners and host training sessions.
• Identify system and process improvements.

Conoscenze

Interpersonal and communication skills

Customer service skills

Analytical skills

Problem-solving skills

Leadership skills

Formazione

Master’s degree in business, engineering, science or IT-related studies

Strumenti

Salesforce

Jira

Confluence

Azure DevOps

Descrizione del lavoro

A global Employee Benefits platform is seeking a CRM Salesforce Specialist to manage operations on their Salesforce platform and collaborate with teams. Responsibilities include managing Salesforce development workflows, supporting business requests, and optimizing processes. The ideal candidate has at least 4 years of experience, a Master’s degree, and proven Salesforce expertise. This is a full-time position based in Assago, close to Milan, Italy and offers a collaborative working environment.