Senior Sales Executive Jw Marriott Venice Resort & Spa 2026

Marriott Hotels Resorts; Venezia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading hotel chain in Italy is seeking an experienced Front Office Associate to resolve guest requests and promote brand loyalty. You will maximize revenue through effective sales techniques and maintain professional relationships with guests. Applicants should possess a high school diploma and have at least 2 years of relevant experience in a customer-facing role. This full-time position offers opportunities for growth and development.

Competenze

• At least 2 years of related work experience.
• No supervisory experience required.
• Ownership to resolve guest calls and requests.
• Experience in front office operations preferred.

Mansioni

• Resolve guest calls and requests effectively.
• Promote brand image internally and externally.
• Ensure adherence to company policies and procedures.
• Develop and maintain positive working relationships.

Conoscenze

Business Development

Sales Experience

Direct Sales

Oracle Transportation Management

B2B Sales

SAAS

Oracle EBS

Pricing

PaaS

Sales Pipeline

Customer relationship management

Enterprise Sales

Formazione

High school diploma or G.E.D. equivalent

Strumenti

Oracle Transportation Management

Oracle EBS

Descrizione del lavoro

POSITION SUMMARY

Contact appropriate individual or department (e.g. Sales Data Administration Accounting) as necessary to resolve guest calls requests or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g. rewards points show tickets gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests changes and cancellations received by phone fax or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer record and process all guest calls requests questions or concerns. Perform general office duties to support Sales & Marketing (e.g. filing sending emails typing faxing).

Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Required Experience :

Senior IC

Employment Type: Full-Time

Experience: years

Vacancy: 1

Key Skills

• Business Development
• Sales Experience
• Direct Sales
• Oracle Transportation Management
• B2B Sales
• SAAS
• Oracle EBS
• Pricing
• PaaS
• Sales Pipeline
• Customer relationship management
• Enterprise Sales

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.