Senior Account Manager

Honeywell; Italia; In loco; EUR 65.000 - 85.000; Tempo pieno

Descrizione del lavoro

A global technology company located in Italy is seeking a Senior Account Manager to develop relationships with customer leadership and drive new business growth. The ideal candidate will have a Bachelor's degree and experience in business management and customer interface. You will play a key role in understanding customer needs, delivering on commitments, and supporting finance teams with accurate forecasting. This full-time position is crucial for sales and business development, ensuring revenue growth and profitability.

Competenze

• Previous business experience in management, engineering, sales, operations, or finance.
• Proven track record of effective customer management and interface.
• Ability to make sound decisions and take quick action.

Mansioni

• Develop professional relationships with senior leadership and stakeholders.
• Understand customers’ business to identify profitable opportunities.
• Drive business development and new sales.

Conoscenze

Business management

Solution sales orientation

Customer management

Financial fundamentals

Formazione

Bachelor’s degree in engineering, business, or operations

Descrizione del lavoro

Senior Account Manager at Honeywell

Responsibilities

• Develop professional relationships with customer senior leadership, decision‑makers, stakeholders, and influencers.
• Thoroughly understand the customers’ business and strategic direction to identify profitable opportunities.
• Provide timely communications that consistently, accurately, and effectively present details, actions, and status to organizational leadership and audiences.
• Adhere to a rigorous, timely Management Operating System (MOS) and establish regular Management Operating Reviews (MORs).
• Show thorough understanding of the industry.
• Integrate clear plans for the relationship building, risk mitigation, and opportunity capture required to advance/grow the customer business.
• Deliver on AOP (Annual Operating Plan) and STRAP commitments, including revenue, operating income (margin), and working capital (cash) performance.
• Drive with the credit‑and‑treasury‑services team a timely accounts receivable process with 95% or better alignment to payment targets.
• Support the Finance team with a timely and accurate detailed forecasting MOS to support the SRO and AOP process.
• In partnership with C&PS, baseline as necessary Operator Support Improvement requirements (issue characterization, root‑cause‑and‑corrective‑actions, & targets) and facilitate successful execution of the associated plan.
• Responsibility for account planning and CCT.
• Business Development (Pursuits / Sales / Growth).
• Drive new business.
• Ensure effective coordination with the management, sales, L&C, and other team members needed to win new business.
• Deliver on year‑over‑year growth, profitability, and win‑rate objectives.
• Act as a decision point for marketing, pricing, capturing, and contracting new customer business.

Qualifications

• Bachelor’s degree in engineering, business, or operations or equivalent.
• Previous business experience, including but not limited to business management, engineering, sales, operations, finance, contracts, customer support.
• Proven track record of effective customer management and interface.
• Solution sales orientation.
• Working knowledge of business and financial fundamentals (e.g., profit‑loss analysis, investment analysis, balance sheet, pursuit financials summary).
• Knowledge of the fundamental functional principles associated with optimising business performance in cooperation with M&PM, sales, engineering, ISC, and C&PS.
• Ability to make sound decisions and take quick action to ensure execution.

Key Success Criteria

• Strong MOS to balance competing metrics (revenue, margin, cash, NPS, stationary orders, new initiatives).
• Ability to understand and influence cross‑functionally.
• Customer intimacy (understand how customer decisions are made, their processes, stakeholders).
• Business management (forecasting, monitoring, courage to raise external and internal challenges).
• Ability to build credibility internally and with customers.

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

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Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Sales and Business Development

Industries

• Appliances, Electrical, and Electronics Manufacturing