SELEZIONE GC_05 SPECIALISTA AMMINISTRATIVO GESTIONE CLIENTI

ETRA Futuro Sostenible SpA; Padova; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A sustainable environmental company in Padova is seeking a temporary specialist for maternity leave replacement in the Customer Management unit. The ideal candidate will handle customer interactions and requests, database management, and telephone consulting. Required qualifications include a high school diploma, at least one year of experience in customer management, and fluency in French. Knowledge of management systems and sector regulations is preferred, along with strong communication skills. Apply by sending your CV to the provided email.

Competenze

• At least one year experience in customer management.
• Knowledge of sector regulations preferred.
• Driver B licence required.
• No non-penal convictions.
• Good knowledge of waste separation methods.

Mansioni

• Manage customer interactions both front and back office.
• Handle customer requests and relationships.
• Consult customers via telephone.
• Manage customer database and contracts.

Conoscenze

French oral and written (B1)

Excellent communication skills

Relational skills

Problem-solving skills

Office package (Word, Excel)

Formazione

High school diploma

University degree in economics, law, or humanities

Strumenti

Neta or similar management system

Descrizione del lavoro

ETRA S.p.A. is recruiting a temporary specialist for maternity leave replacement in the Customer Management unit.

Key responsibilities

• Front/Back office customer interactions.
• Customer request and relationship management.
• Communication processes with customers.
• Customer database management.
• Telephone customer consulting.
• Telephone contract management and issue verification.
• Customer management in accordance with service card and regulations.

Qualifications

• High school diploma required; university degree in economics, law, or humanities preferred.
• At least one year experience in customer management in structured companies.
• French oral and written level B1 minimum; English and/or Spanish knowledge preferred.
• Knowledge of Neta or similar management system preferred.
• Knowledge of sector regulations preferred.
• Knowledge of waste separation methods preferred.
• Office package (Word, Excel) good knowledge.
• Driver B licence.
• No non‑penal convictions or restricting measures.
• Excellent communication, relational, group work, open mind and problem‑solving skills.

Application process

1. Submit application no later than 18/05/2016.
2. Send electronic CV to [e-mail] with reference GC_05.
3. Equal opportunity for both genders.
4. Applications without reference or after deadline will be rejected.

Personal data protection

Personal data will be processed solely for the selection procedure. ETRA S.p.A. is the data controller. Data will not be disclosed except for control bodies. The right to access, rectify and oppose data is guaranteed.