Sales Associate

Versace; Serravalle Scrivia; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Versace is looking for a Business Development & Client Management professional to enhance customer relationships and drive sales growth. This role focuses on delivering an exquisite customer experience and managing operations to promote the brand's luxury offerings. Ideal candidates will have strong sales and communication skills, contributing to a diverse and inclusive workplace.

Competenze

• Ability to build strong partnerships with clients.
• Effective communication skills to enhance customer experience.
• Proactive in customer data management.

Mansioni

• Partner with management to achieve sales targets.
• Ensure exceptional customer service and loyalty.
• Manage stock and backroom operations effectively.

Conoscenze

Sales Skills

Customer Relationship Management

Communication

Descrizione del lavoro

Business Development & Client Management

• Partner with management team to strategically achieve sales targets
• Strive to always increase brand and product knowledge
• Master selling skills to satisfy customer needs
• Take action to maximize the sales opportunity on all categories
• Embrace and promote our Retail Excellence Program with both clients and staff
• Build strong partnerships with clients, peers, and management through effective communication
• Ensure superlative customer service standards, to meet customer expectations
• Act as brand ambassador to build relationships with new customers and VIP clientele
• Deliver the ultimate Versace experience to increase customer loyalty
• Drive results through delivering an elevated customer experience both during and after sale service

CRM

• Capture customer data all the time
• Proactively take possible actions to maintain a long-term relationship with customers
• Participate in the organization of In-store & Promotional events
• Implement and manage the boutique’s community outreach program to maintain active social relationships with clients

Operations

• Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)
• Remain in compliance with operational and company policies and procedures
• Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences . Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

About the company

1947313 Gianni Versace Srl, usually referred to simply as Versace, is an Italian luxury fashion company and trade name founded by Gianni Versace in 1978.

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