Sales Assistant Roma Due Macelli

PIQUADRO S.p.A.; Roma; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A luxury retail brand is seeking a Sales Assistant for its boutique in Rome. The ideal candidate will be fluent in Chinese and English, with a strong background in customer service and retail. Responsibilities include maximizing sales, developing client relationships, and maintaining the store's standards. This role requires excellent communication skills and a dynamic personality to inspire customers and colleagues alike.

Competenze

• Fluency in English and Chinese (written & spoken).
• Experience in retail or service industry.
• Strong organizational skills and ability to work towards goals.

Mansioni

• Provide exceptional customer service in the store.
• Maximize sales and develop relationships with clients.
• Maintain a clean and orderly store environment.

Conoscenze

Fluency in English

Fluency in Chinese

Customer service skills

People skills

Problem-solving ability

Organizational skills

Descrizione del lavoro

PIQUADRO S.p.A.

SALES ASSISTANT_Roma Boutique Due Macelli

Salary: Negotiable

Reports to: Sales Manager

Type of contract: Tempo det. - FLUENT IN CHINESE

Responsibilities

• To provide consistent and exceptional standard of customer service in the store.
• To maximize sales for the store;
• To develop enduring relationships with clients;
• To provide product, promotion, and pricing information by clarifying customer request.
• To approach customers and offer them advice and support on product to persuade them to buy.
• To manage promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices.
• To understand and be able to advise customers on smart professional dress and appearance.
• To resolve order and inventory problems by investigating data and history.
• To handle returns of merchandise;
• To maintain a clean and orderly environment in the store at the highest standard.
• To support the team on the general operations of the “Piquadro” store.
• To arrange merchandise on shelves according to popularity and other criteria.
• To operate cash registers and close daily revenues.
• To maintain customer database by inputting customer profile and updates.
• To go the “extra mile” to meet targets.

Qualifications

• Fluency in English and Chinese (written & spoken).
• Retail or service industry experience.
• Great customer service and people skills.
• Ability to communicate and inspire customers & store colleagues.
• Good standard of numeracy and problem solving.
• Ability to work towards goals.
• Strong organizational skills.
• Dynamic and creative.