Sales Assistant

JR Italy; Venezia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a dynamic sales associate to enhance customer experiences and drive sales at their retail store. The ideal candidate will have at least three years of experience in retail, showcasing exceptional customer service skills and the ability to build lasting relationships with clients. This role involves advising customers, managing inventory, and ensuring the store maintains high standards of cleanliness and organization. Join a vibrant team where your contributions will directly impact sales and customer satisfaction, making every day rewarding and engaging.

Competenze

• 3+ years of experience in a retail or service role.
• Strong customer service and interpersonal skills.

Mansioni

• Maximize sales and develop relationships with clients.
• Provide product information and support to customers.
• Maintain a clean and orderly store environment.

Conoscenze

Customer Service

Interpersonal Skills

Retail Experience

English Fluency

Communication Skills

Descrizione del lavoro

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The Role:

1. To maximize sales for the store;
2. To develop enduring relationships with clients;
3. To provide product, promotion, and pricing information by clarifying customer requests;
4. To approach customers and offer them advice and support on products to persuade them to buy;
5. To manage promotional allowances, rebates, and pricing discrepancies by researching promotion details and regular and special prices;
6. To understand and be able to advise customers on smart professional dress and appearance;
7. To resolve order and inventory problems by investigating data and history;
8. To handle returns of merchandise;
9. To maintain a clean and orderly environment in the store at the highest standard;
10. To support the team in the general operations of the “The Bridge” store;
11. To arrange merchandise on shelves according to popularity and other criteria;
12. To operate cash registers and close daily revenues;
13. To maintain the customer database by inputting customer profiles and updates;
14. To go the “extra mile” to meet targets.

The Candidate:

1. At least 3 years of working experience in a similar role;
2. Fluency in English (written & spoken) is strongly desired;
3. Experience in retail or the service industry;
4. Excellent customer service and interpersonal skills;
5. Ability to communicate effectively and inspire customers & store colleagues;