RV/Campervan Rental Coordinator

Indie Campers; Bologna; In loco; EUR 20.000 - 25.000; Part-time

Descrizione del lavoro

A dynamic campervan service in Bologna is seeking travel enthusiasts for an entry-level customer service position. You will be responsible for guest check-ins, maintaining campervans, and supervising a small team. Candidates should be fluent in Italian and English and possess a valid driver’s license. The contract is fixed-term until November 2026, with work on weekends and national holidays. If you're passionate about travel and guest experience, secure your spot now!

Competenze

• Must be fluent in Italian and English.
• Eligible to work in Italy with a valid driver's license.
• Previous experience in Tourism, Hospitality, Retail, or Rent-a-car is desirable.

Mansioni

• Manage guest check-ins and check-outs.
• Ensure the fleet of campervans is maintained.
• Train and supervise team members.
• Control booking activities and manage logistics.
• Handle guest complaints and emergencies.
• Prepare campervans for guests.

Conoscenze

Customer service

Problem-solving

Team supervision

Logistics management

Descrizione del lavoro

About Us

Indie Campers is the go-to campervan Marketplace on a mission to make road trips available to everyone. Thanks to our digital approach and customer‑centric orientation, we have developed a strong booking experience and high‑quality road trips at affordable prices. With over one million nights rented through our platform, we have welcomed more than 300,000 travelers from 169 countries and offer a comprehensive range of road‑trip possibilities, including short‑term RV rentals, long‑term campervan subscriptions, and vehicle sales.

The Role

We’re looking for travel enthusiasts with a passion for guest service to join our depot in Trebbo – Bologna. You’ll be the face of our company, reporting directly to the Regional Operations Manager, and your goal will be to ensure an outstanding level of customer service, maintain the fleet of campervans in top condition, and take ownership of all issues that need to be managed to guarantee smooth operation of the depot.

What will you work on?

• Handle incoming reservations, welcoming guests and taking care of check‑ins and check‑outs;
• Take care of the fleet, logistics, and ensure our campervans are maintained in top condition by monitoring maintenance and repairing needs;
• Assist in training, supervising, and coaching your team;
• Control booking activities, manage stock, local suppliers, and cleaning services;
• Handle complaints, emergencies, and any local issue that may arise to keep operations running smoothly;
• Prepare and clean our campervans;
• Assist in reselling campervans, preparing and showing them to prospective buyers.

Who are we looking for?

• Travel enthusiast with direct contact experience in Tourism, Hospitality, Retail or Rent‑a‑car (desirable);
• Fluent in Italian and English (mandatory);
• Eligible to work in Italy, with a valid driver’s licence and confident in driving a campervan (mandatory);
• Available to work weekends and national holidays;
• Responsible, reliable, well‑organised and good at solving problems.

Details

• The role will start in March 2026.
• The contract is fixed‑term until November 2026 as the Bologna depot is seasonal.

Secure your spot in the Indie Team! Are you ready to Go Indie?

Seniority level

• Entry level

Employment type

• Contract

Job function

• Administrative
• Travel Arrangements