Restaurant Manager

Auberge; Firenze; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A luxury hotel chain seeks a Restaurant Manager to oversee operations and ensure guest satisfaction through exceptional food and service. Successful candidates will have a minimum of four years' experience in luxury hospitality and demonstrate strong leadership and organizational skills. Responsibilities include training staff, monitoring guest service levels, and coordinating with kitchen staff. The position requires proficiency in Oracle systems and a solid knowledge of wine and spirits, with fluency in English mandatory. Join a prestigious hotel in Florence, Italy, and lead a dedicated team.

Competenze

• Minimum of four years experience in luxury hospitality.
• Commitment to high service standards.
• Strong organizational skills required.

Mansioni

• Oversee daily operations to ensure guest satisfaction.
• Train and mentor staff on service excellence.
• Monitor guest complaints to ensure satisfaction.
• Coordinate with the Chef on daily specials.

Conoscenze

Attention to detail

Leadership

Problem-solving

Knowledge of wine and spirits

Strumenti

Oracle systems

Descrizione del lavoro

Company Description

About Collegio alla Querce, Auberge Collection

Collegio alla Querce, Auberge Collection is a hilltop Italian retreat – once a cherished educational institution – and the only hotel in the city of Florence that provides sweeping vistas of both Florence’s historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel’s gracious, 16th‑century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine‑dining Italian restaurant with The Chef’s Table at its heart, mischievous Bar Bertelli, housed in the former principal’s office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first‑ever spa in partnership with Furtuna Skin, is a nature‑ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection‑driven experiences revealing Florence’s multifaceted Renaissance spirit.

For more information: https://auberge.com/collegio-alla-querce/

Connect with Collegio alla Querce, Auberge Collection on Instagram and Facebook @CollegioAuberge and #AlwaysAuberge

Job Description

In the role of Restaurant Manager, the primary goal is to ensure the satisfaction of hotel guests through exceptional food and beverage offerings. Responsibilities include overseeing daily floor operations, maintaining knowledge of all menu offerings and quality standards, and providing guidance to the team.

• Act as an ambassador for the hotel's values, fostering a culture of teamwork and service excellence. Train and mentor staff on various aspects, including training calendars, sequence of service, and menu descriptions.
• Ensure the highest level of guest service is consistently delivered in restaurant and bar areas. Monitor house count, arrivals/departures, VIPs, handling all guest complaints to ensure satisfaction.
• Ability to carry out the duties of the front of house food and beverage positions as needed to contribute to a team oriented atmosphere.
• Oversee opening and closing duties, update menu prices, and assist with management of orders based on business levels. Coordinate with the Chef on daily specials and updates.
• Maintain expert‑level knowledge of liquor brands, wines, champagnes, and food menu items.
• Ensure staff adherence to schedules, coordinate breaks, and inspect grooming and attire.
• Expedite on the floor or in the kitchen as needed.
• Conduct training programs, lead daily line‑ups.

Qualifications

• Minimum of four years experience in the same role within a luxury hospitality environment is required.
• Attention to detail and commitment to high service standards.
• Strong leadership and team management skills.
• Strong organizational and problem‑solving skills.
• Strong knowledge of wine and spirit service.
• Proficiency in Oracle systems is required.
• Fluency in English is required.

Additional Information

About Auberge Collection

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one‑of‑a‑kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin

Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com