Remote Technical CSM - Cyber Security Italy

Armis Security; Remoto; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

A cybersecurity company is seeking a Technical Customer Success Manager to enhance client relationships in Italy. The role involves managing up to 40 accounts, guiding customers through implementations, and achieving maximum value for the Armis platform. Candidates must have 5+ years in customer-facing roles and be fluent in English and Italian. This position supports remote work, ideally from the Rome area, and emphasizes customer satisfaction and product adoption.

Servizi

Comprehensive health benefits

Discretionary time off

Inclusive and diverse workplace

Competenze

• 5+ years experience in customer-facing roles, particularly in Customer Success.
• 2+ years experience in Security or Networking.
• Experience as a CSM or Technical Account Manager in a Cyber Security SaaS organization.

Mansioni

• Manage a portfolio of up to 40 accounts.
• Build strong customer relationships and define success plans.
• Guide customers through the implementation phase.

Conoscenze

Fluent in English and Italian

Exceptional verbal and written skills

Strong technical and problem-solving skills

Project management skills

Formazione

University degree in System Security or related

Descrizione del lavoro

A cybersecurity company is seeking a Technical Customer Success Manager to enhance client relationships in Italy. The role involves managing up to 40 accounts, guiding customers through implementations, and achieving maximum value for the Armis platform. Candidates must have 5+ years in customer-facing roles and be fluent in English and Italian. This position supports remote work, ideally from the Rome area, and emphasizes customer satisfaction and product adoption.