Remote Italian Support Specialist – Greece (Relocation Covered)

FH Collective - Academy; Perugia; In loco; EUR 14.000 - 15.400; Tempo pieno

Vantaggi offerti da questo lavoro

EU flight covered

Hotel on arrival

Airport pickup

Relocation fee covered

Paid training

Performance bonus

Descrizione del lavoro

FH Collective - Academy is seeking Italian-speaking customer support professionals for a remote role based in Greece. You will assist customers via phone, email, and chat, primarily in Italian, with a focus on high-quality service and efficiency.

The position includes relocation support for EU candidates, paid training from day one, and a competitive package of 1,050 EUR gross per month across 14 salaries, plus a 10% performance bonus. Relocation logistics are covered to Greece.

Competenze

• Fluent Italian (C1/C2)
• Good English (B2+) for training and internal communication
• Strong interpersonal and analytical skills
• Solutions-driven mindset and helping others
• Comfortable with digital tools and multi-screen setups
• No prior experience required — full training provided

Mansioni

• Provide customer support via phone, email, and chat in Italian
• Address account issues, content reports, and platform queries
• Resolve inquiries efficiently while maintaining high service quality
• Log interaction details in internal CRM systems
• Meet team productivity and quality targets
• Advocate for community safety and product understanding

Conoscenze

Fluent Italian

English proficiency

Interpersonal skills

Analytical thinking

Multitask across screens

Strumenti

CRM systems

Descrizione del lavoro

FH Collective - Academy is seeking Italian-speaking customer support professionals for a remote role based in Greece. You will assist customers via phone, email, and chat, primarily in Italian, with a focus on high-quality service and efficiency.

The position includes relocation support for EU candidates, paid training from day one, and a competitive package of 1,050 EUR gross per month across 14 salaries, plus a 10% performance bonus. Relocation logistics are covered to Greece.