Remote Italian Support Specialist — Relocation to Greece

FH Collective - Academy; Varese; In loco; EUR 10.663 - 12.772; Tempo pieno

Vantaggi offerti da questo lavoro

Full training provided

Relocation package including flight and hotel

Descrizione del lavoro

FH Collective - Academy is looking for Italian speakers to join their customer support team, working remotely from Greece. This role offers a dynamic international environment with comprehensive relocation support for EU candidates.

Key responsibilities include providing customer support via various channels, resolving inquiries, and maintaining high service quality. Ideal candidates are fluent in Italian and possess good English skills. A full training program is provided for those without prior experience.

Competenze

• Fluent in Italian, able to communicate effectively in English.
• Strong analytical and interpersonal skills.
• Solutions-driven mindset with a passion for customer support.

Mansioni

• Provide customer support via phone, email, and chat.
• Assist with account issues and platform queries.
• Resolve customer inquiries while maintaining service quality.
• Log interaction details accurately in CRM systems.

Conoscenze

Fluent Italian (C1/C2 level)

Good working knowledge of English (B2+ level)

Strong interpersonal skills

Analytical skills

Solutions-driven mindset

Comfortable with digital tools

Descrizione del lavoro

FH Collective - Academy is looking for Italian speakers to join their customer support team, working remotely from Greece. This role offers a dynamic international environment with comprehensive relocation support for EU candidates.

Key responsibilities include providing customer support via various channels, resolving inquiries, and maintaining high service quality. Ideal candidates are fluent in Italian and possess good English skills. A full training program is provided for those without prior experience.