Remote Italian Support Agent — Greece Relocation Included

FH Collective Academy; Milano; Remoto; EUR 13.000 - 16.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation package

Descrizione del lavoro

FH Collective Academy offers a fully remote customer support role based in Greece with complete relocation support. The position requires fluent Italian and strong English for training, along with the ability to work remotely in a fast-paced, international team.

Role includes 5 days a week, 8 hours per day with rotational shifts, and a compensation package consisting of €1,045 gross per month paid 14 times a year plus a performance bonus up to 15% and fully paid training from day one.

Competenze

• Fluent Italian – C1/C2 level.
• English – B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Experience with CRM systems and digital tools.

Mansioni

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Conoscenze

Italian (C1/C2)

English (B2+)

CRM systems

Effective communication

Strumenti

CRM platforms

Descrizione del lavoro

FH Collective Academy offers a fully remote customer support role based in Greece with complete relocation support. The position requires fluent Italian and strong English for training, along with the ability to work remotely in a fast-paced, international team.

Role includes 5 days a week, 8 hours per day with rotational shifts, and a compensation package consisting of €1,045 gross per month paid 14 times a year plus a performance bonus up to 15% and fully paid training from day one.