Remote Italian Customer Support - Greece Relocation

FH Collective Academy; Treviso; Remoto; EUR 15.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

Fully paid training

Flight ticket + 2 weeks hotel

Airport pickup

Real estate agency fee covered

Descrizione del lavoro

FH Collective Academy is offering a fully remote role based in Greece with complete relocation support. The position involves providing Italian-language customer support and serving an international user base from home.

Training is paid, with a competitive €1,045 gross/month (14 salaries) plus a bonus up to 15% based on targets. Fully paid training starts from day one, with relocation package included to Greece.

Competenze

• Fluent Italian at C1/C2 level.
• English proficiency at B2+ for training and communication.
• Strong communication and interpersonal skills required.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting abilities.
• Comfortable using CRM systems, digital tools, and multiple applications.

Mansioni

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Conoscenze

Italian fluency

English proficiency

Communication skills

Problem solving

Attention to detail

Remote work capability

Team collaboration (multicultural)

Strumenti

CRM systems

Digital tools

Descrizione del lavoro

FH Collective Academy is offering a fully remote role based in Greece with complete relocation support. The position involves providing Italian-language customer support and serving an international user base from home.

Training is paid, with a competitive €1,045 gross/month (14 salaries) plus a bonus up to 15% based on targets. Fully paid training starts from day one, with relocation package included to Greece.