Remote Italian-Speaking Support Agent — Greece Relocation

FH Collective Academy; Perugia; Remoto; EUR 11.000 - 13.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation support

Fully paid training

Performance bonus

Descrizione del lavoro

FH Collective Academy is seeking a dedicated customer support specialist for a fully remote role based in Greece, with a complete relocation package. Join a multinational team and build your international career from anywhere in Greece.

You will support Italian-speaking customers via phone, email, and chat, with paid training and a competitive package including €1,045 gross/month x14 salaries, plus a bonus up to 15% and relocation coverage.

Competenze

• Fluent Italian – C1/C2 level and English B2+ for training and internal communication.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Strong problem-solving abilities and familiarity with CRM systems and digital tools.

Mansioni

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Conoscenze

Fluent Italian (C1/C2)

English (B2+)

Strong communication

Customer-focused

Problem solving

Attention to detail

Remote independent work

Multicultural teamwork

Strumenti

CRM systems

Digital tools

Multiple applications

Descrizione del lavoro

FH Collective Academy is seeking a dedicated customer support specialist for a fully remote role based in Greece, with a complete relocation package. Join a multinational team and build your international career from anywhere in Greece.

You will support Italian-speaking customers via phone, email, and chat, with paid training and a competitive package including €1,045 gross/month x14 salaries, plus a bonus up to 15% and relocation coverage.